The Ultimate ITSM Suite

ITSM SUITE

The Ultimate ITSM Suite

Streamline Your IT Service Management with our comprehensive ITSM Suite. Designed to optimize your IT service management processes, enabling seamless incident tracking and rapid resolution.

A COMPREHENSIVE SOLUTION

What’s included in our Suite

Trouble Ticketing System

Manage and resolve tickets submitted by customers and/or employees.

CRM

Manage and resolve tickets submitted by customers and/or employees.

HR Management

Simple HR module to keep employee records & manage attendance.

Asset Management

Scalable IT service management that serves your corporate goals.

ALL IN ONE ITSM SUITE

A Strategic Approach to IT Management

Smarter Decisions with Real-Time Analytics

No more guesswork. Our smart dashboard gives you real-time analytics at a glance, so you always know what’s working and what needs attention. Spot opportunities, fix inefficiencies, and make data-backed decisions that drive measurable results with confidence.

Automate Anything with a Simple Drag-and-Drop

Building workflows shouldn’t require a tech team. Our intuitive drag-and-drop engine lets you automate approvals, assign tasks, and streamline operations in minutes. Whether it’s HR processes, customer requests, or internal workflows, you’re in control. Click, drag, done.

Seamless Integration

No more silos. Our platform integrates with the tools you already use, ensuring smooth data flow between departments. From third-party APIs to in-house systems, our Telecom Solution eliminates redundancies and synchronizes information across HR, CRM, finance, and beyond.

Business Without Limits, Anytime, Anywhere.

Keep your work flowing from anywhere with NTGapps Mobile! Whether you’re catching a flight, in the office, or working remotely, you’ve got instant access to ticketing, HR, CRM updates and much more—keeping you in the loop and on top of everything, no matter where you are.