ITSM Suite

Track and handle your incidents with ease for instant response and resolution.

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  • Full Compliance with ITIL Seamless               integration with your environment
  • Highly customizable to your requirements
  • Delivered in both WEB & Mobile
  • Served both as SaaS & on-premises

A versatile application capable to grow and scale as you grow.

Asset management

One of the key modules that helps you organize handling your incident with ease.

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Incident management:

Once our implementors organize your assets in your organization, incident management becomes a daily routine.

An SLA module helps prioritize your incidents and puts you on top of your situation.

Knowledge management

This module tackles the arranging and authenticating solutions to incidents and problems. Aligning with ITIL measurements have served in creating one of the best module aids to decreasing the downtime of incidents & problems.

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Change request

Handling requests in large environment can be a serious pain regardless of the support & helpdesk team. This module helps controlling changes in organizations and prioritizing them.

Release management

Highly important module in the ITSM suite that supports DevOpps work. Assures the documentation and details of testing process that includes process and results.

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Reports

This is the overview of all dashboards that shows the status of the overall performance. You can filter incidents and drill to get the details as you desire.

Get in touch to watch a demo